government Tag

07 Jul 18 Developing a new site structure for dta.gov.au

(Jonathan worked as content strategist in the team redeveloping dta.gov.au. This blog was first published in March 2018 on dta.gov.au)The DTA website started out as an interim site and minimum viable product. But over the past year, the agency has grown and their needs and...

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11 May 17 Business case to revitalise a government service

Client: Government departmentOur role: Develop the business case for transformation, supported by researchOur client once had a world-leading online service for business. However due to budget cuts and organisational changes, the service had failed to move with the times and was now lagging behind its...

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05 Mar 17 Content transformation of health.vic.gov.au

Client: Department of Health and Human Services, VictoriaDates: April 2015 ‐ February 2016Our role: Content planning, content development, stakeholder engagement covering 1300 pagesIn 2015, health.vic.gov.au health.vic.gov.au was being re-platformed from Squiz Matrix to SiteCore, and the department wanted to transform the existing content as part of...

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16 Aug 16 Storytelling provides a clear path through complexity

We use storytelling techniques to help organisations understand their complex online problems and develop viable solutions. Storytelling helps clients and staff relate their own experience without needing to summarise or analyse it, in a way that is often heartfelt and engaging. Communicating individual experiences Working on an...

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12 Oct 15 Queensland Government Business & Industry Portal

As part of the major web transformation of business.qld.gov.au we project managed, wrote and edited content streams, including farming and business marketing to ensure this large and complex site was coherent and user-friendly.In this project it was essential to nurture relationships with content owners to develop a shared sense of the...

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08 Feb 15 Federal government’s Digital Service Standard

The Digital Service Standard sets the benchmark to ensure that the federal government's websites and online applications are simpler, faster and easier to use.The standard has been released as an alpha version for comment and is based on UK Government’s Digital by Default Service Standard.The standard will...

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