We are a user experience consultancy

We’re based in Melbourne and operate Australia wide.

Our team includes researchers, service designers, usability experts, UX designers, and content creators.

We’ve worked on more than 250 digital projects, from a 20,000 page colossus to highly focused campaign websites. We have a wealth of experience in government, health, retail, transport, utilities and the not-for-profit sector.

Briarbird exceeded all aspects of our brief, delivering high-quality research and design. Research was thorough, delivered on schedule, and within budget. As the senior project manager leading this initiative I will not hesitate to recommend Jonathan and the team of UX experts from Briarbird to assist with similar projects.

Rick Rigoni, Senior project manager, Knox City Council

Meet the team

Jonathan RoperResearch and UX lead, information architect, strategy
Matt HallDigital strategy, agile lead, customer research
Michael McManusDigital strategy, analysis and project management
Christine RogersContent lead, video/film director
Regina HuntingtonSoftware engineer, technical analyst
Raffaelle CaputoWriter and researcher
Caroline HardyWriter and researcher
Haydn JonesUX designer
Greg O’ConnorUX designer, animator, illustrator
Aaron HeathNational account director

Briarbird is an accredited government supplier

  • eServices Panel, Victorian Government
  • DTA panel, Australian Government
  • MAV ICT Professional Services, Victoria