What we do

We build a roadmap for your website or intranet project, by focusing on customers, content and technology.

Strategy and research

We look at the fundamental reasons or drivers for the project. We identify what your customers and your organisation need so that the website is a success. This can involve:

  • Customer research
  • Stakeholder consultation
  • Collaborative design with customers
  • Analysis

Requirements and specification

We describe how users will interact with your website and visualise the outcome. This enables your organisation to come to consensus on what you want to achieve in the project. We use tools such as:

  • Collaborative design with staff
  • User stories and use cases
  • Wireframes and prototypes
  • Technical and functional analysis

Project management

We will manage, on your behalf, procurement and the vendor throughout the project. This can involve:

  • Implementation and post-implementation planning
  • Procurement
  • Vendor selection and management
  • Budgeting and financial reporting

Content marketing

We plan your content in detail, so that your customers are engaged and delighted. We do this through:

  • Web content strategy
  • Information architecture
  • Web copywriting
  • Video production