Briarbird is a boutique digital consultancy that focuses on improving customer experience.

What we do

We identify your needs and research your customers. We then work out the mix of content, services and technology required.

Our focus is on customers, content and technology.


About us

Established in 2010, we are based in Melbourne, Australia.

Our team consists of UX specialists, expert advisers, customer research and content strategists, digital business analysts, and web project managers.


Our clients

We have a track record of over 250 successful digital projects.

We have extensive experience in government, transport, health, utilities and the not-for-profit sector.


Case studies