Government

17 Aug 18 Research into the needs of SMEs – business.gov.au

The front door to government services for more than a million businesses across Australia is business.gov.au. Run by the Department of Industry, Science, Innovation and Resources, these digital services include registering for an Australian Business Number (ABN), identifying licence and permit requirements, and applying for...

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07 Jul 18 Developing a new site structure for dta.gov.au

The Digital Transformation Agency website started out as an interim site and minimum viable product. But over the past year, the agency has grown and their needs and work have changed.Jonathan worked as content strategist in the team redeveloping dta.gov.au. (This blog was first published...

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11 May 17 Business case to revitalise business.vic.gov.au

[caption id="attachment_1968" align="aligncenter" width="410"] Home page for business.vic.gov.au[/caption]Our client - the Office of Small Business - once had a world-leading online service in www.business.vic.gov.au. However due to budget cuts and organisational changes, the service had failed to move with the times and was now lagging...

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05 Mar 17 Content transformation of health.vic.gov.au

In 2015, health.vic.gov.au was being re-platformed from Squiz Matrix to SiteCore, and the department wanted to transform the existing content as part of the project in order to effectively communicate with its key audiences.The old website had about 5000 pages and suffered from a large amount...

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