It was very heartening to read that Ticketmaster has dumped the ‘hated’ Captcha verification system.
I really struggle sometimes when confronted by these alien words and nearly impossible fonts, where letters seem to merge then dissolve. So it’s fantastic to read that Ticketmaster is dropping it in favour of developing a simpler, more user friendly solution.
Two great articles to read are:
Ticketmaster dumps ‘hated’ Captcha verification system, BBC, 30 Jan 13
CAPTCHA: Inaccessible to Everyone, Gian Wild, 7 Feb 13