UPDATE: This interview is creating conversation. See: http://lists.w3.org/Archives/Public/w3c-wai-ig/2012JanMar/thread.html We were very happy to have the opportunity to talk to Mark Bryant, Systems and Technical Manager for the Victorian Government’s Department of Primary Industries about a major web development project in which the Department made the decision – no more PDFs. Converting PDFs to webpages results [...]
We’ve just completed wireframes for the Victoria Legal Aid website redevelopment project. For the first time, we included wireframes to cater for large screen layouts (e.g. desktop computer) and small screen layouts (e.g. mobile phone). The process we used is widely known as responsive design i.e. how to make the design of your website respond [...]
In 2011, I helped VicRoads run an internal blogging project to encourage all staff to identify things that don’t work at VicRoads. Over a three week period, staff contributed over 1500 posts and comments.
Amazon.com has usability issues on its Kindle product page.
I went to a fantastic evening hosted by the Churchill Club on e-commerce success. The format was great – each speaker was only allowed five minutes, then there was a long question and answer time. I was captivated and inspired. There’s a full report on the session available for members from the Churchill Club but [...]




